How this website handles your information — written in plain language, because you shouldn't need a law degree to understand a privacy policy.
This privacy policy applies to chackomd.com — the practice website of Andrew Chacko, MD, a psychiatrist in private practice in San Francisco. It explains what information this website collects, how that information is used, and what choices you have.
This is a website privacy policy, not a clinical privacy notice. The privacy of your medical information — including anything discussed in sessions, diagnoses, treatment plans, and medical records — is governed by HIPAA and Andrew's Notice of Privacy Practices (NPP), which is provided separately to patients.
This website is a public informational site. It is not a patient portal, does not contain medical records, and does not provide clinical services.
If you use the contact form on this site, you may provide your name, email address, phone number, reason for your visit, and a written message. This information is used solely to respond to your inquiry. It is not stored in a medical record.
Submitting the contact form does not establish a doctor-patient relationship.
If you click "Accept" on the cookie consent banner, this site uses Google Analytics 4 to collect anonymized usage data, including:
IP addresses are anonymized before processing. No personal health information is collected through analytics. We do not use Google Signals, Google Ads integration, remarketing, or any advertising features. Analytics data is retained for a maximum of 2 months.
If you decline cookies, no analytics data is collected whatsoever.
Essential cookies: Minimal cookies required for basic site functionality, set by our hosting provider (Netlify). These do not track you or collect personal information.
Analytics cookies (optional, consent-required): Google Analytics 4 cookies are only loaded after you click "Accept" on the consent banner. These help us understand how visitors find and use the site so we can improve it.
You can change your cookie preference at any time by clearing your browser cookies and revisiting the site — the consent banner will reappear.
If you decline cookies, the site functions identically. No features, content, or functionality are gated behind cookie acceptance.
Google Analytics 4 (consent-required): Provides anonymized website usage analytics. IP anonymization is enabled, advertising features are disabled, and data retention is set to the minimum period. Google does not sign a Business Associate Agreement for Google Analytics, and accordingly, no protected health information is transmitted to Google through this site. Google's privacy policy.
Netlify: This website is hosted on Netlify. Netlify may set functional cookies and process server logs as part of hosting. Netlify's privacy policy.
Acuity Scheduling (coming soon): When appointment scheduling links are added to this site, clicking them will take you to Acuity Scheduling's website, which is governed by their own privacy policy and terms of service.
Andrew's practice does not sell or share personal information as defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
California residents have the right to:
To exercise any of these rights, contact the practice directly using the information below.
This website uses HTTPS encryption for all connections. Contact form submissions are transmitted securely. Access to form submissions is limited to Dr. Chacko and authorized practice staff.
This website is not directed at individuals under 18. We do not knowingly collect information from minors.
This policy may be updated from time to time. When material changes are made, the effective date at the bottom of this page will be updated.
For questions about this privacy policy or how this website handles your information:
For questions about your medical records or HIPAA rights: The privacy of clinical information is governed by the practice's Notice of Privacy Practices (HIPAA NPP), which is provided to patients separately at the start of care.
Effective date: April 11, 2026